Frequently Asked Questions

We welcome you to reach out with any questions you may have as we understand that engaging in therapy, especially for the first time, can be a daunting task. Below are some frequently asked questions that can help guide you through the booking  process.

How does booking Therapy at VOX Mental Health work?
Does VOX Mental Health use PIPEDA approved software for virtual therapy sessions?
How many therapy sessions will I need at VOX Mental Health?
How long are therapy sessions at VOX Mental Health?
How much does therapy at VOX Mental Health cost?
Do the therapists at VOX Mental Health make referrals?
Can I be reimbursed by insurance for therapy at VOX Mental Health?
Are my therapy sessions at VOX Mental Health confidential?
What is VOX Mental Health’s cancellation and no-show policy?
How does payment work at VOX Mental Health?
What are the professional affiliations of VOX Mental Health therapists?
Does VOX Mental Health Offer Sliding Scale Fee Options?

Reclaim your Voice,
Rewrite your Story

If you are experiencing a crisis and are in need of immediate support, please call 911 or contact Crisis Services with CMHA; 24/7 crisis line at 1-888-893-8333.

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